Job Opening: Volunteer Coordinator

Location: Milwaukee, WI

Position Type: Full-time, permanent

Report to: Director of Volunteer Programs

Benefits: Health insurance, 401K, paid time off (vacation, sick, personal), travel and parking reimbursement, cell reimbursement, flexible, hybrid work policy

Salary Range: $42,000-$46,000

Founded in 2006, SecureFutures is a dynamic and growing organization with a mission to provide financial education programs and resources to empower students to make sound financial decisions. SecureFutures currently partners with more than 250 high schools and community-based organizations across the state and beyond. We are outcome-focused and committed to continuous quality improvement. SecureFutures offers employees a flexible, hybrid work environment and schedule, and opportunities for professional development.

SecureFutures recruits, trains, and matches volunteers from the business community to deliver our financial education programs in high school classrooms and community-based organizations. The Volunteer Coordinator is responsible for, onboarding, training, and supporting volunteers. The Volunteer Coordinator matches volunteers to available opportunities and provides support for successful program delivery. This role works very closely with the Volunteer Recruitment Specialist, the Money Coach team, and the Program & Data Success Manager to ensure consistent, high-quality, and impactful experiences for our volunteers and education partners.

Responsibilities

1.Volunteer Onboarding

Process volunteer applications and background checks, with support from the Program & Data Success Manager
Onboard new volunteers and ensure a good fit between volunteer and volunteer role

2.Volunteer Training

Assist with the development, planning, delivery, and tracking of training to ensure volunteers are prepared to deliver programming effectively
Prepare volunteers to work cross-culturally and cross-generationally to create an inclusive educational experience for students
Assist with the development of volunteer materials, including presentation guides and other resources

3.Volunteer Coordination (Matching, Engagement, Support, Recognition)

Communicate volunteer opportunities to all active volunteers through mass emails and targeted outreach
Match trained volunteers to program opportunities
Problem-solve issues between education partners and volunteers, in partnership with Program team members.
Provide support to volunteers before, during, and after programming
Manage volunteer appreciation and recognition efforts (newsletters, giveaways, etc.)
Plan and execute volunteer engagement and retention efforts

4.Program Support and Evaluation

Communicate program details and logistics with all stakeholders
Analyze feedback and provide input regarding action steps
Participate in the curriculum review process focused on improving program quality and effectiveness

5.Data Collection/Analysis and Database Management

Utilize Salesforce and other tools to monitor programs as they move through stages of planning and execution
Enter and maintain program data in Salesforce
Update volunteer contact records in Salesforce in a timely and accurate manner
Monitor and encourage completion of volunteer evaluations
Assist with periodic reporting on volunteer data, activity, and impact

6.Other

Assist with planning and execution of special initiatives and events, including volunteer and partner engagement/appreciation
Participate in fundraising activities, as assigned
Other duties, as assigned

Education and Experience

Bachelor’s degree in a relevant field or equivalent work experience
Minimum of 2 years of work experience that is related to the role

Knowledge, Skills, and Abilities

Ability to communicate in a friendly, professional, and informative manner, verbally and in writing.
Ability to build relationships with volunteers and partners
Computer literate, experienced user of Microsoft applications and Google Suite. Experience with databases or CRMs, especially Salesforce.
Detail-oriented, well-organized, and process-minded, especially with data, document tracking, and project management.
Reliable, self-motivated, and able to work independently without constant oversight and direction.
Able to work cooperatively with and effectively engage diverse groups.
Strong “customer service” attitude.
Ability to work occasional evenings.
Some travel is expected (typically <10% of time) and access to a reliable vehicle.

Other information

For more information regarding SecureFutures, please visit our website at: https://securefutures.org/.

SecureFutures maintains a spirit and practice of inclusiveness and seeks volunteers, staff, and board members who enrich our programmatic effectiveness through a diversity of experiences, skills, cultures, and backgrounds. Our organization has a policy of equal opportunity for our volunteers, staff, and board, and does not discriminate in hiring, retention, promotion, volunteer recruitment, board recruitment, partnerships, and communities served on the basis of race, color, sex, sexual orientation, gender identity, religion, age, ancestry, national or ethnic origin, marital status, disability, veteran or draft status. Our values statement can be found at: https://securefutures.org/about-us/.

To apply, please submit resume and cover letter to admin@securefutures.org