Job Opening: Money Coach Program Coordinator

Location: Milwaukee, WI

Position Type: Full-time, permanent

Report to: Director of Volunteer Programs

Benefits: Health insurance, 401K, paid time off (vacation, sick, personal), travel and parking reimbursement, cell reimbursement, flexible, hybrid work policy

Salary Range: $40,000-$45,000

Founded in 2006, SecureFutures is a dynamic and growing organization with a mission to provide financial literacy programs and resources to empower students to make sound financial decisions. SecureFutures currently partners with more than 250 high schools and community-based organizations across the state and beyond. We are outcome-focused and committed to continuous quality improvement.

Money Coach is a semester-long program, run twice per year and powered by community volunteers and delivered in partnership with local high schools and community organizations. Volunteers work in groups of three to four to provide experiential financial education and mentoring to high school juniors and seniors.

The Program Coordinator is responsible for coordinating all aspects of the program, including partner outreach, volunteer training and management, partnership development, curriculum development, program outcome measurement, and data tracking and entry. Coordinators will also support partners in the recruitment of participants through information sessions and printed material. This position works closely with the additional Money Coach team members, the Volunteer Manager, the Volunteer Recruitment Specialist, and the Program and Data Success Manager.

Responsibilities

Program Development & Management
- Contribute to the development of strategies to scale up the program
- Contribute to the development of program structure, curriculum & materials
- Collaborate with site partners and volunteers to coordinate Money Coach sessions
- Analyze program feedback and provide input regarding action steps
- Participate in the curriculum review process focused on improving quality and effectiveness
Partnership Development
- Research prospective partners and identify leads for program expansion
- Coordinate meetings with leadership and faculty/staff of partner sites to plan programming logistics
- Solicit feedback and respond to any issues or challenges
Student & Alumni Engagement
- Assist site partners with the recruitment of student participants
- Build a strong rapport with students and serve as additional support to them while in the program
- Execute a communication strategy to remind students of due dates, session dates, and other logistical details
- Develop and facilitate the Alumni Network, including the creation of regularly scheduled newsletters, communication of community resources, job opportunities, and scholarships, and planning of educational and networking events
Volunteer Recruitment, Training & Management (in partnership with the Volunteer Recruitment Specialist and Volunteer Manager)
- Support recruitment strategy and tactics to attract and retain volunteer coaches
- Screen and match volunteers with sites that will yield the greatest impact
- Development, planning, delivery, and tracking of training to ensure volunteers are prepared to deliver programming effectively
- Problem-solve issues between education partners and volunteers
Data Collection/Analysis & Database Management
- Utilize Salesforce and other tools to monitor programs as they move through stages of planning and execution
- Enter and maintain program data in Salesforce
- Update educator, volunteer, and student contact records in Salesforce in a timely and accurate manner
- Monitor and encourage completion of student registration forms and outcome surveys
- Monitor and encourage completion of educator and volunteer evaluations
Other
- Assist with planning and execution of special initiatives and events, including volunteer and partner engagement/appreciation
- Participate in fundraising activities, as assigned
- Other duties, as assigned

Education and Experience

Bachelor’s degree in a relevant field or equivalent work experience
Minimum of 2 years of work experience that is related to the role

Knowledge, Skills, and Abilities

Demonstrated success working with and building meaningful relationships with teens and young adults
Customer service or relationship management experience
Ability to communicate in a friendly, professional, and informative manner, verbally and in writing
Ability to develop and deliver effective presentations
Detail-oriented, well-organized, and process-minded, especially with data, document tracking, and project management
Computer literate, experienced user of Microsoft applications and Google Drive. Experience with databases or CRMs, especially Salesforce
Reliable, self-motivated, and able to work independently without constant oversight and direction
Able to work effectively with diverse groups
Ability to work some evenings and weekends, as needed for networking and special events
Access to a reliable car on a daily basis for travel in the Milwaukee area

Other information

For more information regarding SecureFutures, please visit our website at: https://securefutures.org/.

SecureFutures maintains a spirit and practice of inclusiveness and seeks volunteers, staff, and board members who enrich our programmatic effectiveness through a diversity of experiences, skills, cultures, and backgrounds. Our organization has a policy of equal opportunity for our volunteers, staff, and board, and does not discriminate in hiring, retention, promotion, volunteer recruitment, board recruitment, partnerships, and communities served on the basis of race, color, sex, sexual orientation, gender identity, religion, age, ancestry, national or ethnic origin, marital status, ability, veteran or draft status. Our values statement can be found at: https://securefutures.org/about-us/.